Returns & Refund Policy
At Loose Leaf Tea Market, we want you to be completely satisfied with your tea experience. Due to the perishable nature of our products, we offer returns on unopened tea blends and hardware within 30 days of purchase.
Initiate Your Request
Contact our support team with your order number and details of the item you wish to return or exchange.
Prepare Your Package
Ensure the tea remains in its original, heat-sealed packaging; used or opened tea cannot be returned for food safety reasons.
Ship Item Back
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Refund or Credit
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing